Testimonials & Reviews
Doctors love running their clinic on WhatsApp
6 verified reviews from doctors, clinics, hospitals and homecare providers across India, the UAE and the United Kingdom.
Verified reviews from Dactorly users
- Verified
“No-show rate dropped 70% in the first month”
Dactorly transformed our practice within weeks. Patients book through WhatsApp like they're chatting with a friend, and our no-show rate dropped 70% in the first month. The 48-hour setup was effortless and our front-desk team finally has time to focus on care.
Dr. Priya Sharma
ENT SpecialistSharma ENT Clinic
Mumbai, India
- Verified
“Digital prescriptions on WhatsApp are a game changer”
Sending branded digital prescriptions on WhatsApp has cut my admin time in half. Follow-up reminders go out automatically and my patients actually read them — open rates above 95%. I cannot imagine going back to phone calls and paper.
Dr. Rahul Mehta
CardiologistHeart First Clinic
Bengaluru, India
- Verified
“Parents love it. Onboarding was painless.”
Parents love that they can book, reschedule and pay without downloading anything. Onboarding our clinic took less than two days and the Dactorly team handled the WhatsApp Business setup end to end. Our online review count tripled.
Dr. Ananya Iyer
PaediatricianLittle Steps Children's Clinic
Goa, India
- Verified
“Bilingual templates work beautifully across UAE”
Running a multi-lingual practice across Dubai used to mean three different tools. Dactorly merged appointments, payments and follow-ups into a single WhatsApp thread. The bilingual templates work beautifully and patients adopted it immediately.
Dr. Ahmed Al Mansoori
General PractitionerMansoori Family Health
Dubai, UAE
- Verified
“GDPR-aligned, BAA available, and fast”
I evaluated four telemedicine platforms before choosing Dactorly. The combination of GDPR-aligned workflows, a clean WhatsApp-first patient experience and a willingness to sign a BAA for our US partner sealed it. Implementation was the smoothest I've seen.
Dr. Sarah Nakamura
DermatologistGlow Dermatology
London, United Kingdom
- Verified
“Scaled to 22 doctors without scaling chaos”
We scaled from 6 doctors to 22 in nine months without scaling chaos. The role-based dashboards, automated payment reconciliation and patient triage on WhatsApp let us grow without adding ops headcount. Dactorly is genuinely a force multiplier.
Dr. Kabir Singh
Founder, Multi-doctor Homecare GroupCareAtHome Network
Delhi NCR, India
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